Privacy Policy

Privacy Policy

Effective Date: July 11, 2025

Smple Design Studio, LLC DBA WHOLE HOG ("WHOLE HOG") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website, software, mobile application, or connect to third-party services via our platform.

1. Information We Collect

We collect the following types of information:

  • a. Personal Information: Name, email address, phone number, and business details when you register or contact us. Customer information that you provide when using our software.
  • b. Financial Information: Sales metrics and financial data related to transactions processed through our platform or third-party integrations like Clover, Stripe, and QuickBooks.
  • c. Usage and Device Data: We use Google Analytics to collect information about website traffic and user behavior. This may include IP addresses, browser type, operating system, and referring URLs.
  • d. Communication Data: Our software communicates with mobile apps and backend services to transmit user messages and sync business data. Message data and associated metadata may be processed to enable seamless communication and account operations.
  • e. Integration Data: If you connect third-party services (e.g., Clover, Stripe, QuickBooks), we may collect and store data those services provide, including customer information, payment records, invoices, and product data.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our software and services.
  • Improve our website, mobile app, and integration features.
  • Process transactions and manage financial and customer records.
  • Communicate with users about updates, support, and improvements.
  • Analyze website and usage data to optimize user experience.
  • Ensure secure communication between services and integrations.
  • Sync and organize data across connected platforms for dealership operations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share information with:

  • Service Providers: Third-party vendors such as Google, Stripe, Intuit (QuickBooks), and Clover for analytics, hosting, and business services.
  • Legal Authorities: If required by law, court order, or to protect our rights, users, or platform integrity.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.

4. Data Accuracy and Dealership Responsibility

We provide tools to transmit, sync, and manage dealership data across various systems. It is the responsibility of the dealership to ensure the accuracy and legality of all data entered or shared via our platform, including information sent to third-party systems. WHOLE HOG is not responsible for incorrect data entry, mapping errors, or mismatches between systems.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no digital system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

  • Opt out of Google Analytics tracking using Google’s opt-out tools.
  • Access, update, or delete your personal information by contacting us directly.
  • Unsubscribe from marketing communications at any time using the unsubscribe link or by contacting support.

7. Third-Party Links

Our platform may include links to or integrations with third-party websites and services. We are not responsible for the privacy practices of these external sites or services and encourage you to review their policies.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with a new effective date. Continued use of our services after changes indicates your agreement to the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

WHOLE HOG Support
[email protected]