Terms of Service

Terms of Service

Effective Date: March 6, 2026

Smple Design Studio, LLC DBA WHOLE HOG ("WHOLE HOG," "we," "us," or "our") provides software and services for managing dealership operations, including integrations with third-party platforms for payments, accounting, reporting, and data feeds. By accessing or using our website, software, or mobile application (collectively, the "Services"), you agree to these Terms of Service.

1. Acceptance of Terms

By using the Services, you agree to comply with these Terms. If you do not agree, you must discontinue use immediately.

2. Use of Services

  • a. Eligibility: You must be at least 18 years old to use our Services.
  • b. Account Registration: You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  • c. Prohibited Activities:
    • Use the Services for unlawful purposes;
    • Attempt unauthorized access to systems or data;
    • Distribute malicious code or engage in fraudulent activity.

3. Payment and Billing

  • a. Fees: You agree to pay all applicable fees for paid Services.
  • b. Subscription Billing: Subscription billing starts on the day that your website launches, prorated to the first of the month. If your website launches on the 16th of a 30 day month, you will be charged 14 days on launch.
  • c. Subscription and Cancellation: Subscriptions may be canceled at any time. No refunds are provided for unused subscription periods unless required by law.

4. Third-Party Integrations

Our software sometimes connects with or depends on third-party services (like hosting providers, payment systems, QuickBooks, or external APIs).

While we do our best to make sure everything runs smoothly, we don’t control those third-party providers. It is the responsibility of the Customer to ensure payments and access to these third-parties are up to date.

In the ultra rare occurrence they experience downtime, outages, or service issues, it may affect how our product works. Unfortunately, we can’t be responsible for those interruptions or any impact they may have on your use of our software.

We’ll always do our best to keep you informed and minimize disruptions, but please understand that any problems caused by third-party services are outside of our control

5. Data Accuracy and Dealership Responsibility

You are solely responsible for the accuracy, completeness, and reliability of all data entered, imported, configured, or transmitted through WHOLE HOG. This includes pricing, tax rates, tax classifications, exemptions, discounts, labor rules, fee treatment, customer data, and financial configurations.

WHOLE HOG is not liable for losses, regulatory penalties, filing errors, audits, customer disputes, or compliance issues resulting from incorrect, incomplete, or outdated data provided by you or synced from third-party integrations.

You agree to regularly review and audit your financial and tax-related data for accuracy.

6. Financial Reporting and Tax Disclaimer

WHOLE HOG provides reporting tools, tax calculations, summaries, and financial dashboards for informational and operational purposes only.

WHOLE HOG does not provide tax, legal, accounting, or financial advice. All tax calculations and financial reports are generated based on data entered, imported, or synced by the dealership and may be affected by configuration settings, overrides, discounts, integrations, or historical data.

You are solely responsible for:

  • Verifying the accuracy of tax calculations and financial reports;
  • Ensuring compliance with applicable federal, state, and local laws;
  • Filing tax returns and remitting collected taxes;
  • Reviewing invoices and reports before relying on them for regulatory or filing purposes.

WHOLE HOG makes no warranties that tax calculations or reports are compliant with all jurisdictional requirements.

7. Data Collection and Privacy

We collect and process user data in accordance with our
Privacy Policy.

8. Intellectual Property

All software, trademarks, branding, and content remain the property of WHOLE HOG or its licensors. You may not copy, modify, reverse engineer, or distribute our intellectual property without permission.

9. Service Availability

Services are provided on an "as available" basis. WHOLE HOG does not guarantee uninterrupted access and is not responsible for outages or integration failures.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

WHOLE HOG does not warrant that financial calculations, reports, integrations, or tax outputs will be error-free or compliant with regulatory requirements.

11. Limitation of Liability

To the fullest extent permitted by law, WHOLE HOG shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of the Services.

WHOLE HOG shall not be liable for tax miscalculations, regulatory penalties, interest, audits, filing errors, accounting discrepancies, lost profits, or damages arising from third-party integrations.

In no event shall WHOLE HOG’s total liability exceed the amount paid by you to WHOLE HOG in the twelve (12) months preceding the claim.

You acknowledge that WHOLE HOG is a software provider and not a tax authority, accounting firm, financial advisor, or payment processor.

12. Termination

We may suspend or terminate access if you violate these Terms or engage in harmful conduct.

13. Governing Law

These Terms are governed by the laws of the State of Texas.

14. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance of updated Terms.

15. Contact

WHOLE HOG Support
[email protected]